After Sale Services
Customer Support Service
E-mail: [email protected]
Website: www.hhtechb.com
WhatsApp (currently, only support English text messages. We don’t accept voice messages, voice calls and video calls.)
Return and Refund Policy
1. Return and Refund Policy
You can return the product within 30 days of purchase and get a full refund. To be eligible for a return, the product must be in the same condition that you received it. It must also be in the original packaging.
2. Free Replacement Policy
On your purchase, you are eligible for a free replacement if the product becomes faulty within 1 year of purchase. To qualify for a replacement, the product must have a manufacturing defect or malfunction under normal use conditions.
For both returns and replacements, please retain your receipt or proof of purchase. To initiate a return or replacement, please contact our customer service team with your order details.
How to Initiate a Refund or Replacement Process
l Contact our customer service team.
l Provide your order number and complete details about the product issue.
l Our team will guide you through the process and provide instructions on how to return the product or receive a replacement.